1
The
council is committed to the principles of the UK GDPR/GDPR/Data Protection
Act 2018 and other related privacy legislation, e.g. PECR and have
detailed policies and systems in place as well as a Data Protection
Officer (DPO) to oversee our overall compliance to data protection
regulations including the management of access rights requests. Our
policies are regularly reviewed and updated, and our staff are
periodically trained on data protection and security.
2 The council is committed to the principles of transparency and openness in line with the FOI Act, EIR and Local Government Transparency Code and have detailed policies and systems in place which are regularly reviewed and updated and our staff are periodically trained in these areas.
3 The DPO is part of the councils Corporate Governance Team and reports directly to the Council’s Monitoring Officer. The team manage and monitor key areas in complaints, feedback and information governance ensuring compliance with laws and regulations for complaints including those relating to Data Protection, Freedom of Information and (R)IPA matters; Ombudsmen and Regulator complaints. They advise and support on measures to both detect and prevent risks, so reducing the likelihood and severity of sanctions, penalties or loss of reputation.
Contact details for information governance and the DPO:
email: information.governance@york.gov.uk
telephone: 01904 554145
write to: Data
Protection Officer
City of York Council
West Offices
Station Rise
York
YO1 6GA
Contact details for complaints, concerns, comments and compliments (the 4Cs) or complaints about adults or children’s social care are:
email: haveyoursay@york.gov.uk
telephone: 01904 554145
write to: Corporate Governance Team
City
of York Council
West Offices
Station Rise
York
YO1 6GA
You can also complete the online form at Have your say – City of York Council